Welcome to M.S.G. Arts,Science & Commerce College

Internal Quality Assurance Cell
Student Satisfaction Survey

The success of HEI’s is measured in terms of learning experiences of students. The institute has proactively involved in obtaining feedback from stakeholders like students, teachers, parents alumni and the employers. The feedback received from learners showcases the actual quality of the teaching - learning process and enables the identification of strength of teaching-learning process and a space for the up-gradation or improvements in various fields of the process. These feedbacks help to meet the learning levels of the students. The college has its own mechanism to obtain feedbacks on physical and academic facilities, administrative services, and teaching-learning process, learning resources, activities and employment opportunities.

In addition to this the college has conducted Student Satisfaction Survey (SSS) to identify the satisfaction levels about the services provided by the institute including teaching-learning process for overall development of students. Institute has developed a streamlined online mechanism to conduct a SSS through various questions based on facilities, administrative services, teaching-learning process, learning resources, activities and employment opportunities. SSS is conducted for last three academic years, analysed for satisfaction levels. It is used for further planning and improvement in the quality of services. The information about SSS is provided to the students through notices, social media group, college website and poster at prominent places in the college. The students will remain anonymous throughout the process. IQAC members and staff members of the college encourage the students to participate in the student satisfaction survey by orientation of students. The SSS is collected through online (Google form) mechanism with the help of students’ Whatsapp group created by each teacher using questionnaire about services. These students’ satisfaction survey is analysed and the reports are prepared. These reports are reviewed by IQAC and placed in the IQAC meetings and discussed for the necessary actions. The Action Taken Report (ATR) is available on college website for all stakeholders.